How to measure engineering effectiveness?

Build:

• Say/Do ratio of teams
  

Deploy:

• Deployment frequency
• lead time for changes
• time to restore a service
• and/or change failure rate
  

Operate:

• system availability
• latency rates
• ticket rates
• bug rates
• error rates
• resolution time
  

Reference:
- https://uplevelteam.com/blog/matt-swann-expert-series/